How to get a figure on this site changed
Write to [email protected]. This page sets out what a useful correction contains, how operator right-of-reply is handled, and what will not be changed on request.
Written by Jordan Vela/Last checked:
Editor — reads operator documents and records what they say
This site is a set of figures read out of other people's documents, which means the most valuable message anyone can send it is one saying a figure is wrong. Most corrections concern the table of Roobet alternatives and the casino alternatives ranking.
Where to write
The address is [email protected]. It reaches the people who write this site and it is the only address in use here; nothing on this site is answered through a form, a chat widget or a social account.
The rest of this page is what a correction should contain and how one is handled. The standard is printed rather than implied, because a correction policy nobody can read is not a policy.
What a useful correction contains
Four things, and a correction with all four can be acted on immediately: the page it concerns, the figure as printed, the document it should have come from, and the date you read that document.
The date matters as much as the figure. Operators change terms without notice, so a disagreement is very often two people reading the same clause correctly on different days. A correction with a date settles that; one without it starts an argument.
Corrections are made to the underlying record rather than to a page, so a single fix updates every page that draws on the field at once, along with the date printed against it.
If you operate one of these brands
Every figure attributed to an operator here comes from that operator's own published documents. If a clause has changed, the fastest way to have this site reflect it is to point at the clause and the date, exactly as any reader would.
Two things will not be changed on request. A ranking position will not be adjusted, because it is computed from the record by code with no manual override. And an unread field will not be filled in from an assurance: if a document says it, it can be read and recorded; if no document says it, this site records that no document says it.
What this site cannot help with
This is a comparison site, not an operator. It holds no accounts, no balances and no transaction records, so it cannot recover a locked account, release a withheld withdrawal, or intervene in a dispute with any brand named on it.
It also cannot advise on gambling law, tax, or whether an operator will accept you. The first two need a qualified adviser in your own jurisdiction, and the third is a term of the operator's own contract, set out on the licence page.
Questions people ask
- How do I report an error?
Write to [email protected] with four things: the page, the figure as printed, the document it should have come from, and the date you read that document. All four together can be acted on without a reply first.
- Can an operator have its ranking changed?
Not on request. The ordering is computed from the operator record by code with no manual override. What can change is the record itself, and only where a published document supports it.
Alternatives to Roobet — Write to [email protected]. This page sets out what a useful correction contains, how operator right-of-reply is handled, and what will not be changed on request.